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Infra That Never Sleeps.Business That Never Stops.

Enterprise-grade managed infrastructure, cloud operations, and digital transformation services, built for reliability, speed, and scale.

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SLA Uptime Guarantee
99.9%
NOC / SOC Coverage
24×7
P1 Response Time
<15m
SLA Adherence
90%+

Our Customers

  • 3M Health Care
  • G360 Technologies
  • Quest K2
  • Evoke Technologies
  • Omaha Technologies

End-to-End Managed Services

From on-prem datacenter operations to multi-cloud environments, we manage your entire infrastructure stack so your team can focus on growth.

Cloud Infrastructure Managed Services

Full lifecycle management across Azure, AWS, Oracle Cloud, and Google Cloud including migration, optimization, and 24×7 support.

AzureAWSOCIGCPCost Optimization

We manage the full lifecycle of your cloud infrastructure (from initial migration and landing-zone design through day-to-day operations, cost optimization, and continuous right-sizing) across Azure, AWS, Oracle Cloud Infrastructure, and Google Cloud.

What’s included

  • Migration planning and execution (lift-and-shift, re-platform, re-architect)
  • 24×7 monitoring, patching, and incident response
  • Cost optimization and reserved-instance/commitment planning
  • Multi-cloud governance, tagging, and access management
  • Capacity planning and auto-scaling configuration
Service details

Database Managed Services

Oracle, SQL Server, PostgreSQL, MySQL: design, provisioning, performance tuning, HA, and round-the-clock DBA support.

OracleSQL ServerMySQLPostgreSQL

Enterprise-grade database operations across Oracle, SQL Server, MySQL, and PostgreSQL, backed by a round-the-clock DBA team.

What’s included

  • Database design, provisioning, and migration
  • Performance tuning and query optimization
  • High-availability and disaster-recovery configuration
  • Zero-downtime patching and version upgrades
  • Backup, restore, and retention policy management
Service details

Cloud Security Services

NextGen firewall, cloud network security, DR configuration, backup & restore, and compliance-ready security frameworks.

FirewallVPNDRBackupCompliance

A compliance-ready security posture across your on-prem and cloud environments, covering network security, disaster recovery, and backup.

What’s included

  • NextGen firewall deployment and management
  • Site-to-site and remote-access VPN
  • Disaster recovery design, testing, and failover
  • Backup, restore, and retention policy management
  • Compliance frameworks and audit readiness
Service details

Server & Network Administration

Windows, Linux, Unix, Nutanix HCI: patching, hardening, AD management, L2/L3 switching, VLAN, and wireless networks.

WindowsLinuxNutanixNetworking

Day-to-day administration of your server and network estate (Windows, Linux, Unix, and Nutanix HCI), plus the switching and wireless infrastructure that connects it all.

What’s included

  • OS patching, hardening, and lifecycle management
  • Active Directory design and administration
  • Nutanix HCI cluster operations
  • L2/L3 switching, VLAN segmentation, and wireless network management
  • Capacity planning and performance monitoring
Service details

Oracle EBS / SaaS Managed Services

Integrated managed services for Oracle EBS, PeopleSoft, PaaS/Middleware: upgrades, patches, and business continuity.

Oracle EBSPeopleSoftPaaSMiddleware

Integrated managed services for Oracle EBS, PeopleSoft, and the PaaS/middleware layers underneath them, keeping mission-critical ERP workloads patched, upgraded, and running.

What’s included

  • Oracle EBS and PeopleSoft application administration
  • PaaS and middleware (WebLogic, Fusion Middleware) management
  • Patch and upgrade planning with minimal business disruption
  • Performance tuning across the application and database tiers
  • Business continuity and disaster-recovery planning
Service details

AIOps & ITSM Platform Services

ServiceNext AI-driven ITOps, ManageEngine cloud operations, ITSM tools. Intelligent automation and real-time visibility.

AIOpsServiceNowManageEngineBOTs

Intelligent automation and real-time visibility across your IT operations, powered by ServiceNext, ManageEngine, and ITIL-aligned ITSM tooling.

What’s included

  • AIOps-enabled incident detection and automated remediation
  • BOTs for L1 support and routine operational tasks
  • ITSM process implementation (Incident, Problem, Change, Knowledge)
  • Real-time dashboards and business review reporting (WBR/MBR/QBR)
  • Integration across ServiceNow, ManageEngine, and custom tooling
Service details

Our Solutions

Solutions to modernize, automate, and secure your infrastructure and workplace.

  • Infrastructure Modernization

    Transform legacy infrastructure into a modern, scalable, and resilient IT environment. We help organizations modernize their infrastructure, improve performance, strengthen security, and create a foundation ready for future growth.

  • Multi-Cloud Estimator

    Make informed cloud decisions with accurate cost and resource estimation across multiple cloud platforms. Our Multi-Cloud Estimator helps businesses compare infrastructure requirements, forecast costs, and identify opportunities for cloud optimization.

  • Low-Cost VDI Solution

    Deliver secure and flexible virtual desktops without the high cost of traditional VDI deployments. Our solutions help organizations simplify desktop management, support remote work, and optimize infrastructure and licensing costs.

  • Secure Connect Solution

    Enable secure, reliable connectivity between users, applications, offices, data centers, and cloud environments. Our Secure Connect solutions are designed to protect access, simplify connectivity, and support modern hybrid and distributed workplaces.

  • Digital End-User Experience (DEX)

    Improve employee productivity by gaining visibility into the digital experience across devices, applications, networks, and services. Our DEX solutions help identify performance issues, resolve problems faster, and deliver a smoother employee experience.

  • ITSM

    Streamline IT service delivery with structured, automated, and measurable IT Service Management. From incident and request management to change, problem, and asset management, our ITSM solutions help organizations deliver consistent and efficient IT services.

  • Infrastructure Automation

    Reduce manual effort and operational complexity by automating repetitive infrastructure tasks. Our Infrastructure Automation solutions help teams provision, configure, monitor, and manage IT environments faster while improving consistency and reducing human error.

  • Infrastructure Workflow Automation

    Connect people, processes, and technology through intelligent infrastructure workflows. We automate end-to-end operational processes across IT environments, helping organizations accelerate service delivery, eliminate repetitive tasks, and create more efficient IT operations.

Why Choose SNTecX?

Our commitment to excellence and innovation sets us apart, ensuring your success through every phase of your journey.

More About Us

  • Outcome-based SLAs

    We don't just monitor, we commit. Our SLAs are tied to business outcomes: uptime, MTTR and cost. Miss an SLA? You get credits. We're invested in your success.

  • Elastic Delivery

    Spin up a 10-person team or scale down to a named resource overnight. Our shared and dedicated delivery models flex with your business, with no long lock-ins.

  • Certified Team

    AWS, Azure, Oracle and GCP certified architects and engineers under one roof. No vendor silos. One team. One P&L. One accountable partner.

  • AI Powered IT Ops

    ServiceNext, our proprietary AIOps layer, reduces ticket noise by 60%, auto-remediates 40% of incidents and delivers predictive alerting before failures occur.

  • Follow-the-Sun Support

    Global delivery centers provide 24×7 coverage with no handoff fatigue. Platinum-tier clients get <15-minute response any time, weekends and holidays included.

  • True Partnership

    Dedicated Technical Account Manager. Monthly business reviews. Roadmap alignment. Quarterly optimization. We don't disappear after go-live, we grow with you.

Downtime on DB Upgrades
Zero
Aligned Processes
ITIL®
SLA Adherence Rate
90%+
Remote Infra Management
RIM+

Tiered SLA Packages

Choose the coverage tier that matches your business criticality, from standard to mission-critical 24×7 platinum support.

View SLA Tiers
Silver
45m
P1 response
Gold
30m
P1 response
Platinum
15m
P1 response

Proven Results

A track record of keeping enterprise infrastructure running, and growing.

Battery-powered outdoor power DIY tools

Sterling Integrator Migration from IBM to OCI

Outdoor power tools manufacturer, United States

Migrated and managed EDI infrastructure and database from IBM to Oracle Cloud, and automated order, shipment and invoice synchronization between a Magento portal and SAP Business One.

Restaurant / Food Service

EBS Migration from IBM Datacenter to Oracle Cloud

Restaurant and food service company, US and UK

Re-hosted Oracle EBS and PeopleSoft on OCI and lifted and shifted IBM Sterling, with secure data transfer, IPSec VPN integration, cloud security and 24/7/365 helpdesk support.

Agriculture, Berries Supply

POS Application Migration from Colocation to Azure

Berries supply company, North America

Lifted and shifted a point-of-sale application from colocation to Azure, transferring 40TB of data with on-prem integration behind a next-gen firewall with segregated environments.

View All Case Studies

Our Partners

  • Microsoft
  • Oracle
  • AWS
  • Palo Alto Networks
  • Fortinet FortiGate
  • HP
  • Dell
  • Bluewave
  • Venture Global LNG
  • Letitbex AI

Frequently Asked Questions

Straight answers about coverage, platforms, and how an engagement starts.

Which cloud platforms do you manage?

We manage Azure, AWS, Oracle Cloud Infrastructure, and Google Cloud, covering migration, optimization, and 24×7 support.

Which databases do you support?

Oracle, SQL Server, PostgreSQL, and MySQL, including design, provisioning, performance tuning, high availability, and round-the-clock DBA support.

What do the Silver, Gold, and Platinum tiers cover?

Silver is an 8×5 service window, Gold is 16×5 with weekday on-call, and Platinum is 24×7 with on-call on all days including holidays. P1 response is 45 minutes on Silver, 30 minutes on Gold, and 15 minutes on Platinum.

Do you support Oracle EBS and PeopleSoft?

Yes. We provide integrated managed services for Oracle EBS, PeopleSoft, and the PaaS and middleware layers beneath them, including upgrades, patches, and business continuity.

What does your AIOps and ITSM service include?

AIOps-enabled incident detection and automated remediation, BOTs for L1 support, ITSM processes for Incident, Problem, Change, and Knowledge Management, and real-time dashboards with WBR, MBR, and QBR reporting.

How do you report on service performance?

Through live dashboards, automated alerting, and weekly, monthly, and quarterly business reviews.

How do we get started?

Contact us for a free infrastructure assessment, a cloud readiness review, and a tailored managed services proposal.

Ready to Modernize Your Infrastructure?

Talk to our experts for a free infrastructure assessment, cloud readiness review, and a tailored managed services proposal.

Get Started
  • info@sntecx.com
  • Corporate Office#342, Alt.f Coworking, 1-10-176,Opp. HPS, Mayur Marg, Begumpet,Hyderabad, Telangana 500016Serving clients across the globe